One Logistics Partner for Your China-USA Supply Chain
Tuoyuan offers cross-border logistics services connecting China and the United States, aiming to coordinate all interrelated links through a unified logistics management process.
The Cross-Border Challenge
Scaling cross-border sales between China and the United States comes with complex logistical hurdles.
Stockouts & Long Lead Times: Unpredictable ocean blank sailings and port congestion disrupting your cash flow.
Complex Customs Regulations: High US tariff rates (Section 301), unexpected customs holds, and expensive demurrage/detention fees.
Multi-Channel Order Complexity: Managing inventory split between Amazon FBA, Walmart, Shopify, and local US 3PL warehouses.
Our Cross-Border Logistics Operating Model
We manage your shipment through 5 core responsibilities – not as isolated steps.
|
Phase |
What We Do |
|
01 – Plan |
Start with your commercial needs (volume, supplier, ready date, destination, delivery window, customs, warehouse). Build a workable structure before cargo moves. |
|
02 – Coordinate |
Act as the single point of contact between suppliers, truckers, brokers, carriers, warehouses, and receivers – so you don't have to chase multiple parties. |
|
03 – Document |
Ensure all commercial and customs docs match the actual shipment (description, qty, value, packaging, origin, consignee) – reducing delays and extra costs. |
|
04 – Track |
Provide visibility into key milestones and changes, so you can adjust receiving and inventory plans as needed. |
|
05 – Resolve |
When issues arise, we quickly determine: what happened, what's affected, what action to take, and what's next – critical for B2B inventory management. |
Built-in Risk Management & Compliance Protections
Cross-border freight involves shifting international regulations. Tuoyuan implements rigorous risk controls at every stage of the journey:
Pre-Shipment Tariff Audit: Free HS code review before export to avoid incorrect classification penalties and ensure accurate tariff estimation.
Customs Bond & Brokerage Services: Dedicated US licensed customs brokers to clear Single or Annual Continuous Bonds efficiently.
Cargo Insurance Coverage: Comprehensive All-Risk Marine & Transit Insurance protecting your goods against damage, loss, or General Average claims during transit.
Proactive Exception Handling: Real-time cargo tracking coupled with active operational alerts to resolve port holds or delay issues before they impact your business.
Tailored Cross-Border Logistics for Different Business Models
We don't offer a one-size-fits-all solution. Instead, we align our service to your specific business model and operational priorities.
|
Business Model |
What They Need |
How We Address It |
|
Manufacturers |
Production continuity; components arrive on time to avoid line stoppages |
We plan around your production schedule, not just vessel availability. We confirm supplier readiness and track milestones so your inventory feeds production smoothly. |
|
Importers & Distributors |
Predictable replenishment; clear total landed cost for margin planning |
We provide consistent sailing schedules and transparent cost breakdowns (origin → ocean → destination). No hidden charges that could erode your margins. |
|
E-Commerce Businesses |
Speed to fulfillment centers; labeling/tagging readiness for FBA or 3PL |
We offer fast ocean options (e.g., Matson Express) and value-added services like FBA labeling, SKU tagging, and carton preparation – so goods are shelf-ready upon arrival. |
|
Trading Companies |
Visibility across many suppliers and customers; centralized coordination |
We act as your single point of contact, consolidating cargo from multiple Chinese suppliers and providing tracking updates for each shipment – so you don't juggle dozens of logistics providers. |
|
Procurement Teams |
Cost clarity; reliable execution after PO issuance |
We provide itemized quotes (no vague surcharges), coordinate supplier pickup proactively, and flag exceptions early. |
FAQ
Q:How many international logistics routes between China and the US have you currently been operating?
A:At present, 12 cross-border logistics routes have been established, each tailored to different quantities of goods and delivery requirements.
Q: What happens if customs inspects my shipment?
A: Inspection is determined by customs authorities, not by us. If it occurs, we coordinate required documentation and communication with the relevant parties.
Q: Are customs duties and taxes included?
A: Not automatically. Duties and taxes depend on product classification, customs value, origin, and U.S. regulations. Your quote will clearly state whether they are included or excluded.
Q: What information should I provide for a quote?
A: At minimum: supplier location, product, quantity, weight/CBM, cargo ready date, U.S. destination, and required delivery date. For multiple suppliers, provide info for each. For FBA/warehouse shipments, also include destination and special handling needs.
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